Grievance Redressal

We are committed to resolving your concerns promptly and efficiently

Customer Support

Complaint Email

Phone

+91 9592200214

Address

3-D/282 AWASH VIKASH HANSPURAM URBAN Kanpur, 208021 IN

Resolution Timeline

Complaint Acknowledgement

Within 48 Hours

Investigation & Review

Within 7 Working Days

Resolution

Within 15 Working Days

Escalation Process

1

Customer Support

Contact our customer support team for immediate assistance with your concerns.

2

Grievance Officer

If your concern is not resolved at Level 1, escalate to our dedicated Grievance Officer.

3

Lending Partner Escalation

For issues related to loan disbursement or repayment, escalate to the respective lending partner.